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"Empowering enterprises with cutting-edge omnichannel communication strategies and actionable analytics through our AI-driven B2B platform."
Our Intelligent Solutions for Your Business
Strategize personalized omnichannel communications for enterprise to Automate, Adopt and Analyse.
Rapid Deployment:
Our platform excels in swift configuration and setup, enabling rapid deployment and ensuring you stay ahead in a fast-paced market. While many solutions require 4-8 weeks for new use cases, Genstrat’s quick turnaround minimises delays.
Complete User Journey Integration
Genstrat offers an unmatched level of integration with our advanced strategy configuration managing the entire user journey— from lead generation and qualification to onboarding, feedback, payment reminders etc. This cohesive automation eliminates the need for additional development or user intervention.
True Omnichannel Engagement
Genstrat provides a truly omnichannel experience. Our platform integrates voice, WhatsApp, SMS, and email, maintaining context across all touchpoints for seamless interactions.
Comprehensive End-to-End Analytics
Gain a 360-degree view of your customers with our robust analytics. Our system delivers deep insights into payment behaviours and campaign effectiveness, allowing for precise strategy adjustments.
Personalised Interactions
Leveraging past interactions and transactions, our system personalizes each conversation, enhancing the customer experience and building credibility through relevant and engaging interactions
Visual IVR Technology
Our Visual IVR guides customers through actions like payments, KYC and loan applications, simplifying tasks and boosting efficiency.
Real-Time Agent Assistance
Our platform facilitates on-demand connections to contact centre agents during a bot interaction, ensuring immediate help and improving resolution times
Cutting-Edge LLM Technology
Genstrat uses advanced Large Language Model technology to accurately extract user intent, capture critical business entities, and gauge sentiment, leading to superior conversational experiences and effective cross-selling opportunities.
Real-Time Contact Center Automation
Our platform supports seamless transcription and recording of customer-agent conversations, aiding in quality assurance, compliance, and detailed documentation.
Let speech analytics piece be there
Uncover Hidden Insights. Go beyond basic dispositions with advanced speech & sentiment analysis. Gain valuable customer understanding and continuously improve your contact center.
Business Model
Basic Plan
Small businesses or startups with low to moderate volume of collections.
Standard Plan
Medium-sized enterprises with moderate to high volume of collections.
Premium Plan
Large enterprises with high volume of collections and complex needs.
Technology and Innovation
Next-Gen Conversational AI:
Our LLM model optimizes efficiency in identifying user intent and voice, driving a superior conversational experience.
Seamless Integration:
Our solution integrates seamlessly with existing systems, ensuring a smooth implementation process.
Advanced NLU Engine:
Utilizing a multi-layered NLU engine, we accurately understand user intent, entities, and sentiment for effective communication.
GenStrat.ai’s visionary approach to customer interaction, bolstered by Gen AI, propels businesses into a new era of efficiency and excellence
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